Information Technology for BAS Professionals
Course Description
We have partnered with Smart Buildings Academy to make this awesome course available in APAC region with local support and attractive pricing models.
Information Technology for BAS Professionals will make the student conversational in IT so that they confidently work with IT departments during the sales and/or operational phases of a BAS project. The student will spend several modules learning the fundamental IT skills needed to be “conversational” and then can dive deeper with more advanced topics and hands-on exercises in the remaining modules.
Understanding IT concepts can be challenging as it is. Coordinating with the IT department during the sales and operational phases of BAS projects add many more layers of complexity. Deadlines get missed. Stress levels tend soar. However, many headaches can be avoided by developing a solid foundation of IT skills. You’ll navigate projects more easily and feel much more confident in your BAS career after taking this course.
Fully online, self-paced course
Overall course length is around 15 hours
Discussion forum and online meetings available to discuss course material
Access to all course material for one full year
Objectives
Identify key players within IT organizations and how to handle common IT objections
Demonstrate awareness of IT concepts to include, networking, databases, servers, remote access, and cybersecurity
Develop mastery of IT concepts through 28 optional hands-on labs
Key Topics
This course will provide the student with the fundamental knowledge required to successfully deal with IT technology during the BAS sales and operations processes. The key topics this course focuses on are:
Learn how IT departments are organized, who you should work within IT to solve BAS problems, and how to get sponsorship from IT to solve your issues.
Learn the different networking components, what IP addresses are and how they work, how networks function, and much, much more.
Learn what a database is, how it is used, how data models work, how to ensure that your data types match up, and how to work with IT to get a database server.
Learn how remote access works, the four kinds of remote access, how to setup remote access, and how to handle IT objections around remote access.
Learn what cybersecurity is, how a hack happens, the truth about the Target and IoT DDoS attacks, how to secure your BAS, and how to convince IT your BAS is secure.
Learn what the cloud is, how a BAS can function in the cloud and how to address IT concerns about the cloud.
Learn what the Internet of Things (IoT) is, how IoT works, and how to keep up to date on all things IoT.
Learn what an API is, how an API works, what an SDK and service are, and how all of this comes together in an integrated BAS.
Learn how to use computer management, services, and logs to troubleshoot and maintain your BAS.
Learn what protocols and ports are, the major protocols and ports you need to know, and how to keep your BAS secure while exposing the ports and protocols you need.
Learn the fundamentals of NAT, VLSM, QoS, and Port Security. This information will help you support BAS installations at the enterprise level.
Learn how to identify the signs of network failures using my step-by-step process to resolve your network issues.
Audience
This course is targeted towards new salespersons, technicians, designers, operators, consulting engineers, and project managers.
Pre-requisite knowledge
No pre-requisite knowledge is required.
Additional Materials Required: NONE
Successful completion will require
Viewing all lesson videos in their entirety
Completing and passing Knowledge Checks with a score of 70% or better
Engaging in Discussion Forums
Completing and passing the Final Exam with a score of 70% or better
Completing the Student Course Exit Evaluation
Upon successful completion you will
Receive a Certificate of Completion and your name will be added to the certification database.
BOOK NOW
Click here to register for this course or get in touch with us to discuss further. We can also offer skill assessments for staff members or potential new hires.
